Ross Property Management, Inc.
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Tenant Services

Current Tenants

Things to do in an emergency and non-emergency

  1. Medical, Police or Fire Emergency Call 911
     
  2. Immediate Attention During Normal Business Hours

    Problems or repairs that need immediate attention during normal business hours, call the office at (925) 462-9090, dial ext. 101, a staff person will assist you.
     
  3. Immediate Attention After Normal Business Hours

    Problems or repairs needed after hours or on weekends or holidays call the office at (925) 462-9090, dial ext.1, this will connect you with our answering service and they will contact a property manager on duty and have them call you.
     
  4. General Repairs That Are Not Urgent

    For general repairs and maintenance that are not of an urgent nature fill in the maintenance request form below and e-mail it to our office by clicking on the link. A staff member will call you to arrange for repair service.

Tenant Repair Request Form

 

New Tenants

Move In Assistance
 
For utilities and services needed at your new home go to the Community Links on our web page and select the City you will be moving to for information about the companies who will be providing services for your new home. You should call them as soon as possible to arrange the required services to start on the date your lease starts.

Move in Inspection. You must schedule a time and date for your move-in inspection with our office. The inspection will be done the day of or the day before your move-in date. All tenants should be present for the move-in inspection. At the end of the inspection you will receive a signed copy of the inspection report. Keep this with your lease papers it will be used at your move-out inspection.

 
 
 
 

Ross Property Management, Inc.
1811 Santa Rita Road, Suite 100
Pleasanton, CA 94566

E-Mail staff@rosspropmgmt.com
Phone (925) 462-9090
Fax (925) 462-9162